Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

1. Introduction

ENC Pirate Realty-Howard Hanna ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.encpiraterealty.com (the "Site") or use our services.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

  • Full name, email address, and phone number
  • Home address and mailing address
  • Financial information relevant to real estate transactions
  • Property preferences and search criteria
  • Social media account information when you connect via Facebook login
  • Any other information you choose to provide through contact forms, chat features, or account registration

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Search terms used
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, including:

  • Multiple Listing Services (MLS) providers
  • Social media platforms (Facebook)
  • Marketing partners and lead generation services
  • Public records and databases

3. How We Use Your Information

We use the collected information for the following purposes:

  • Real Estate Services: To provide property listings, market analysis, and real estate transaction support
  • Account Management: To create and maintain user accounts, save searches, and provide personalized experiences
  • Communication: To respond to inquiries, send newsletters, property alerts, and marketing communications
  • Website Improvement: To analyze site usage, improve functionality, and enhance user experience
  • Legal Compliance: To comply with applicable laws, regulations, and industry requirements
  • Business Operations: To process transactions, manage leads, and conduct business analytics

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who assist with:

  • Website hosting and maintenance
  • Email marketing services (such as Mailchimp)
  • Analytics services (such as Google Analytics)
  • Customer relationship management (CRM) systems
  • Payment processing
  • Lead management platforms

4.2 Real Estate Partners

  • Other real estate professionals involved in your transactions
  • Multiple Listing Service (MLS) organizations
  • Title companies, lenders, and other transaction-related service providers

4.3 Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our Terms of Use

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and user behavior
  • Provide targeted advertising
  • Enable social media features

You can control cookies through your browser settings, though disabling cookies may affect site functionality.

6. Third-Party Services

Our Site integrates with various third-party services, including:

  • Google Analytics: For website traffic analysis
  • Facebook: For social login and advertising
  • Email Marketing Platforms: For newsletter and communication services
  • MLS Providers: For property listing data

These third parties have their own privacy policies governing their collection and use of your information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information may be retained until you request deletion or close your account.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request information about what personal data we have collected
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Request limitation on how we process your information

To exercise these rights, please contact us using the information provided below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

11. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Users

Our Site is operated from the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ENC Pirate Realty-Howard Hanna and ENC Pirate Realty, Inc.
Website: www.encpiraterealty.com
Email: [admon@encpiraterealty.com
Phone: [252-378-2313]
Address: [1302 E Fire Tower Rd Greenville NC 27858]

For privacy-specific inquiries, please include "Privacy Policy" in the subject line of your communication.